IT Support


WE PROVIDE IT SUPPORT

IT-support-specialists

Shristi Systems and Solutions Inc. offers support to you in 3 ways, By e-mail, By Phone and In-Person.

Best option is to send an email to support@shristisystems.com. This email will go directly to shared mailbox where the first available technician grabs the email to assist you. The more information you can provide, the more efficient our first response can be. It is always important for us to know your name, your company name, your best reachable contact number and email address, which machine you are working on and any details about the problem you can provide. Good information can often allow us to get a head-start towards the solution as we get back to you, instead of just calling for more details, and perhaps playing telephone tag instead.

While we list this as choice 2 – in terms of our preference as to how we’d like you to contact us – occasionally this can and will be your choice – using the Phone (for example, when you have no email or access to Internet). We can be reached at (778) 688-4980. Please, please, ask for support and not a specific person (who may be unavailable), as that may unnecessarily delay your response.

In Person, usually during standard IT review meetings between Shristi Systems and Solutions Inc. and yourselves.

BUSINESS DOWN EMERGENCY SERVICE

If you have a serious system problem and want you system up and running just call us on 778-688-4980. Our regular office hour are M – F 10:00 am – 7:30 pm, but are available 24 /7 for business down emergency service.

IT SUPPORT FOR LESS THAN THE PRICE OF A CUP OF COFFEE PER DAY

At Shristi Systems and Solutions Inc., we’re committed to providing 24/7 quality service at market-leading prices. Our by-the-minute billing ensures that your company is only charged for the time we actually spend on support, whether in our offices or on-site. So you never have to hesitate to give us call — no matter how minor the issue — or pay a premium for your basic IT requirements.

In fact, the majority of our client base spends less than $500 per computer system, per year on IT needs, including all maintenance and support costs for their workstations and (yes) their Servers. This amounts to only about $1.40 per day, or less than the price of your daily cup of coffee. These numbers put our clients amongst only 8% of companies with outsourced IT support paying this amount or less.

Contact us today by phone or eMail for in-depth information, a discussion about your IT, or a free Site Evaluation for qualifying customers.